Frequently Asked Questions
Everything you need to know about enhancing your living space with Blacklyte.
How long does shipping take within the US?
Standard shipping typically takes 3-7 business days depending on your location. We process all orders within 24-48 hours from our domestic warehouses.
What is your return policy for home decor and furniture?
We offer a 30-day return policy on all items in their original packaging. Please ensure the product is unassembled and in new condition to qualify for a full refund.
Do Blacklyte products come with a warranty?
Yes, all our home products are backed by a 1-year limited warranty covering manufacturing defects and structural integrity under normal household use.
Can I track my order once it has been placed?
Absolutely. Once your order ships, you will receive an email with a tracking number and a link to monitor your delivery progress in real-time.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and interest-free installment options through Shop Pay and Affirm.
Are your products environmentally friendly?
At Blacklyte US, we prioritize sustainability by sourcing responsibly managed materials and using recyclable packaging whenever possible to minimize our environmental footprint.